FAQ

Commercial questions

The manufacturing process behind Italon Home’s porcelain stoneware furniture and sanitary ware may take up to 4 weeks.

You can find Italon Home products in our authorized mono-brand Italon showrooms. To find the nearest outlet go to the "Dealer Locator" section of our website.

First, you need to get in touch with an authorized Italon retailer and go to see the products in person. Choose a porcelain stoneware surface of your liking and place an order. Please note that you have to go to a showroom and see the samples before you can place an order.

It is only possible to customize sizes for large commercial orders (hotels, cafes, restaurants, etc.). We process each request individually. For more information, you can send your request through the "Contact us" section of our website.

No, the cost of each product remains the same regardless of color, collection, and finishing chosen. On our website, you can find the price of each product and choose the finishing that better suits your interior.

No, we do not provide installation services. However, all products come with detailed instructions, allowing professionals to easily follow the procedure and carry out high-quality installations.

Italon Home furniture and sanitary ware are exclusively manufactured upon request and in accordance with the customers’ needs.

Technical characteristics

Diamond is a separate, stand-alone, ready-to-install product that is set above the floor’s surface. The shower tray can be made to match the color of your floor and wall coverings or to create a bright accent using a contrasting style or color that will stand out. However, we strictly emphasize that all shower trays are to be made of porcelain stoneware in matt finishing only, so to guarantee safety.

Sinks and shower trays are made of extruded polystyrene foam panels, which are reinforced on both sides. It is a special material with high insulating properties. Thanks to the application of extrusion technology, the thermal insulation panels have a homogeneous structure of sealed cells. This structure gives the material a number of advantages:

 

  • Low thermal conductivity;
  • High mechanical resistance;
  • Zero moisture absorption;
  • Resistance to freeze-thaw cycles;
  • Durability;
  • High resistance to vapor permeation.

 

Extruded panels are environmentally friendly, odorless, and non-irritating.

 

Washbasins and shower trays are ready to use and do not need any further coating to be applied during installation. Please remember: no matter how simple the installation of Italon Home porcelain stoneware fixtures might be, you should always leave it to a professional.

To distinguish original Italon Home products, look for a three-dimensional gold sticker on all items.

In order for water not to stagnate in the bowl, the tray’s surface is gently tilted towards the drain. Plus, to facilitate cleaning, all trays have a removable piece to ensure the drain can be easily reached. Detailed technical information can be found in the Catalog or PDF technical datasheet.

Italon Home shower trays are equipped with an Italian-made Silfra siphon drain. Other parts, such as piping equipment, must be purchased separately.

Italon Home furniture and sanitary ware are made only with Italon porcelain stoneware surfaces.

Questions about the website

You can get acquainted with our assortment of porcelain stoneware furniture and sanitary ware in the "Range of Products" section, as well as in our Catalog, on the homepage of our official website: www.italonhome.ru.

You can download 3D models of Italon Home’s designer furniture on the page of each specific product in the "Range of Products" section of our website.

All textures can be downloaded from Architalon - a special section for creating 3D models. Sign up and start creating realistic 3D renders now!

You can find all of Italon porcelain stoneware collections on the company's official website www.italon.ru

Prices for our porcelain stoneware designer furniture can be found next to the products themselves on our official website, www.italonhome.ru.